Sweetway is a premier DMC partner for tour operators and travel agents, specialising in 4 and 5 star bespoke tours to Europe and Egypt. We pride ourselves on fast turnarounds, creative itineraries, and competitive pricing, ensuring that every journey is memorable. Our effective operations and rapid problem-solving capabilities further guarantee a seamless travel experience.
Established in 2013 in Thailand, Sweetway initially focused on the Southeast Asian region until covid hit. Today we operate in a different theatre, with offices in London and Cairo, and connections throughout Europe. With over 30 years of experience in running global DMCs and tours, we understand the needs of tour operators and travel agents in today’s market. Our philosophy is rooted in partnership, viewing our clients as essential collaborators in achieving mutual success. This commitment to partnership is at the heart of our business.
Our approach to travel solutions as a DMC sets us apart from the competition through a combination of advanced technology, guest-centric service, competitive pricing, and top-tier operational standards. Here’s how we ensure exceptional value and service for our clients:
• Leveraging Latest Technologies: We utilise cutting-edge technologies and efficient and scalable staffing solutions to guarantee fast quote turnarounds, enabling our clients to respond quickly to inquiries and secure bookings.
• Guest-Centric Tailor-Made Itineraries: Our focus is on the unique needs and preferences of each guest. We develop truly bespoke itineraries that offer personalised and memorable travel experiences, ensuring high levels of satisfaction and repeat business.
• Competitive Pricing: We offer competitive pricing across our programs, assisting our clients at the point of sale. Our fair pricing structure helps clients gain the trust of their customers and secure more bookings.
• High-Level Operations: We operate to the highest standards in the industry, ensuring quality and reliability in all our services. Our commitment to excellence guarantees a seamless travel experience for all guests.
• Rapid Response Plan: In the event of any issues, we have a rapid response plan in place. Our proactive approach to problem-solving ensures minimal disruption and swift resolution, maintaining the trust and satisfaction of our clients and their guests.
• Client-Centric Focus: All our efforts are aimed at helping our clients secure sales and retain customers for future travel. By providing exceptional service and support, we help our clients build long-term relationships with their customers.
By combining these elements, we offer a superior service that not only meets but exceeds the expectations of our clients, helping them to succeed in a competitive market and foster lasting customer loyalty.
Contact us today to start planning your guest's next adventure. Whether you're a tour operator or travel agent, we offer tailored solutions to meet your clients' travel needs.
Sweetway DMC Ltd. - 167-169 Great Portland Street, London, W1W 5PF
Contact: sales@sweetwaydmc.com
+44 (0) 7402461731
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